Vortens toilets — Mexican-made by Vitromex at the San Luis Potosí plant since 1979 — use universal Korky/Fluidmaster aftermarket parts for all current production (2014+). Pre-2014 production (Vortens 3464 and 3412 specifically) was subject to a 2014 class-action tank-crack settlement and may need full tank replacement rather than aftermarket parts service.
Vortens parts compatibility class
| Vortens model | Tank format | Flush valve | Universal aftermarket fit |
|---|---|---|---|
| 3464 (post-2014: 3464A) | Standard two-piece | 3-inch | Yes — Korky 2032BP + Fluidmaster 400A |
| 3414 (post-2014: 3414A) | Standard two-piece (round) | 3-inch | Yes |
| Cascade (3475) | Standard two-piece (compact) | 3-inch | Yes |
| Lugano (one-piece) | One-piece elongated | 3-inch | Yes (limited service access) |
| Onika (skirted one-piece) | Skirted one-piece | 3-inch | Yes (limited service access) |
| Cancun (dual-flush) | Dual-flush two-piece | 3-inch + Vortens VC-1280 cartridge | Cartridge proprietary; other parts universal |
| Pre-2014 3464/3412 ("3464" without trailing A) | Pre-correction porcelain | 3-inch | Parts universal; tank may qualify for class-action replacement |
Pre-2014 tank-crack settlement reminder
If your Vortens tank-lid date code is between January 2008 and December 2013, your tank may be subject to the 2014 class-action settlement. Even if no visible cracks appear, Mansfield-Vitromex still honors documented replacement requests. Contact Mansfield-Vitromex US customer service for assessment before investing in parts service.
Most-replaced Vortens parts (current production)
- SoftClose seat — universal Bemis 1500EC ($35) fits all current models
- 3-inch flapper — Korky 2032BP ($7-$12) universal fit
- Universal fill valve — Fluidmaster 400A ($10-$15) drops in (universal shank, unlike Eljer)
- Chrome trip lever — Korky 6071BP ($8-$12) universal fit
- Tank-to-bowl gasket — Bemis 7530 ($5-$10) universal fit
- Cancun dual-flush cartridge — Vortens VC-1280 ($25-$45) — proprietary, Home Depot stocked
Where to source Vortens parts
- Home Depot: stocks all universal aftermarket parts (Korky 2032BP, Fluidmaster 400A, Bemis 1500EC, etc.) plus Vortens VC-1280 cartridge in Sun Belt stores
- Lowes: universal aftermarket parts; Vortens VC-1280 cartridge limited
- Amazon: universal parts widely available
- Mansfield-Vitromex customer service: tank-crack settlement replacements + OEM parts for pre-2014 production