Richmond is primarily a Menards-channel brand. Limited availability through plumbing wholesale.
1. Menards — primary channel
Richmond is the dominant Menards water heater brand. Full Essential, Encore, Premium, Hybrid, and Tankless lineup typically in-stock at most stores. Menards install service available.
2. Plumbing wholesalers
Ferguson, Hajoca, Winsupply stock select Richmond models via Rheem distribution. Limited compared to State at AO Smith network.
3. Amazon — limited
Some Richmond models available from authorized sellers. Smaller selection than State or Whirlpool on Amazon.
4. Home Depot / Lowe\'s — NOT available
Richmond isn\'t at Home Depot (Rheem there) or Lowe\'s (State/AO Smith there). For non-Menards retail, choose Rheem (same product).
5. Authorized installers
Same Rheem-authorized installer network handles Richmond, Rheem, and Ruud.
Channel comparison
| Channel | Price | Selection |
|---|---|---|
| Menards (with install) | Middle | Full |
| Menards (unit-only DIY) | Lower | Full |
| Plumbing wholesaler | Lower (contractor) | Limited |
| Amazon | Lower | Limited |
Bottom line
Menards for primary. For other retailers, choose Rheem or Ruud (same product).