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EcoSmart ECO 18 18kW Electric Tankless Water Heater

Model ECO 18
4.4/5 from 3,240 ratings
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Wattage
18000
Fuel Type
Electric
Tank Type
Tankless
Energy Factor
0.99
Flow Rate Gpm
4.3
Warranty Years
5

EcoSmart ECO 18 18kW Electric Tankless Water Heater Review

The EcoSmart ECO 18 is the mid-size of EcoSmart's whole-house electric tankless line, sitting between the ECO 11 (single-bathroom homes) and the ECO 27 (whole-house in cold climates). At 18 kW with two 40-amp double-pole breakers, it pulls 75 amps total at 240V — the same draw as the Rheem RTEX-18 but distributed across two feeds rather than one. Capacity at the tap: about 3.0 GPM at a 40°F rise (southern winter) or 2.0 GPM at a 60°F rise (northern winter). Right-sized for a 1–2 bathroom home in any US climate or a 2-bathroom home in the Sun Belt.

Distinguishing features versus competitor electric tankless units are the lifetime warranty on the heat exchanger plus 5-year warranty on electronics (most competitors warranty electronics for 1–3 years), the patented self-modulating technology that adjusts power in 0.25 kW increments, and the stainless steel heat exchanger that resists scale buildup in hard water roughly 2× longer than copper-exchanger competitors. Service is direct through EcoSmart — they ship replacement parts to homeowners, and most common failures (flow sensor, thermistor) are user-replaceable in under 30 minutes.

The honest fit assessment: the ECO 18 is the right choice for households with 200A service, soft-to-moderate hardness, and demand profiles that don't require two simultaneous showers in winter. Households in the North with 100A panels should look at the ECO 11 (smaller demand) or a heat-pump tank instead. Households in the North with 200A service and overlapping demand should step up to the ECO 27.

Pros
  • Tankless electric — zero standby loss; no pilot, no venting, minimal footprint
  • UEF 0.99 — top-tier efficiency; qualifies for Inflation Reduction Act §25C residential credit
Cons
  • 5-year warranty — below the 8–12 year average for premium models in this class

Full Specifications

Brand
EcoSmart
Model Number
ECO 18
Wattage
18000
Fuel Type
Electric
Tank Type
Tankless
Energy Factor
0.99
Flow Rate Gpm
4.3
Warranty Years
5

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