Horow HWMT-8755 Smart Toilet with Heated Seat

Horow HWMT-8755 Smart Toilet: Value Smart Toilet Entry

The Horow HWMT-8755 Smart Toilet is Horow's value-tier integrated smart toilet — combining the bowl, tank, bidet wand, heated seat, and warm air dryer into a single fully-integrated unit at $899-$1,099 retail. At this price tier, the HWMT-8755 competes against Woodbridge BTS-77 ($999-$1,099), Delta Smart Toilet entry-level ($899-$999), and Swiss Madison Avancer ($599-$799). Horow's positioning is the most aggressive on price-per-feature, with the trade-off being brand recognition and long-term parts availability vs. more established competitors.

Integrated Smart Toilet vs. Bowl + Aftermarket Bidet Seat

An integrated smart toilet bundles the bowl and bidet seat into a unified product designed together. The alternative is buying a standard bowl + aftermarket bidet seat. Integrated advantages:

• Cleaner aesthetic — no visible bidet-seat-on-bowl interface
• Single unified electronics with one remote
• Better wand geometry designed for the specific bowl rinse channel
• Lower total purchase price than premium bowl + aftermarket Washlet combinations

Integrated disadvantages:

• If bidet electronics fail, the entire unit may need replacement (vs. just the seat on aftermarket installations)
• Less flexibility to upgrade components separately
• Limited bowl-design options compared to mix-and-match approaches

Feature Set

• Heated seat: 3 temperature settings, ambient to ~104°F
• Warm water wash: rear wash, feminine wash, adjustable temperature (3 levels) and pressure (3 levels)
• Warm air dry: 3 temperature settings, ambient to ~122°F
• Deodorizer: activated carbon filter
• Auto-flush: proximity sensor flush activation
• Remote control: wall-mountable IR remote
• Soft-close lid: manual operation, hydraulic damper
• Self-cleaning wand: pre-use rinse + retracting wand
• Dual-flush: 1.0/1.6 GPF for water efficiency

Water Heating: Tank Reservoir

The HWMT-8755 uses tank-reservoir water heating (not instantaneous tankless). Wash duration limited to ~30-60 seconds before warm water reservoir empties. For most users, this is adequate; for users wanting extended wash, Woodbridge BTS-77 ($999) offers similar feature set with tankless heating.

Installation Requirements

• Standard 12-inch rough-in
• Dedicated 120V GFCI outlet within 4 feet — required for electronics
• Cold water supply with T-valve (included)
• Professional installation strongly recommended (DIY voids electronics warranty)
• Installation labor: 2-3 hours, $250-$500
• If GFCI outlet not present, add $200-$400 electrician work

Specifications

• Form factor: One-piece integrated smart toilet
• Material: Vitreous china + plastic + electronics
• Flush volume: Dual-flush 1.0/1.6 GPF
• Rough-in: 12 inches
• Power: 120V AC, 1280W maximum
• Wash temperature: ambient to 104°F, 3 levels
• Wash pressure: 3 levels
• Dryer temperature: ambient to 122°F, 3 levels
• Seat temperature: ambient to 104°F, 3 levels
• Color: Glossy White
• Warranty: 5 years vitreous china, 2 years electronics

Care and Maintenance

• Microfiber + mild dish soap for routine cleaning
• Wand self-cleans; deeper manual cleaning every 3-6 months
• Deodorizer carbon filter every 12-18 months ($20-$30)
• Water inlet sediment filter every 6-12 months ($10-$15)
• Descaling every 6 months in hard water regions
• Avoid bleach soaks, abrasive cleaners, direct water spray into electrical compartments

Pros

• Aggressive pricing — among the cheapest fully-integrated smart toilets in the US market
• Solid feature set covering heated seat, warm wash, warm dry, deodorizer
• Auto-flush and remote control included
• 2-year electronics warranty
• Compatible with standard 12-inch rough-in
• WaterSense certified dual-flush

Cons

• Tank-reservoir heating limits continuous wash duration
• Only 3 levels of temperature/pressure adjustment vs. 5 on premium competitors
• Brand recognition lower than Woodbridge, Delta, Swiss Madison
• Long-term parts availability uncertain — limited to Amazon and Horow customer service
• Requires dedicated GFCI outlet — adds cost if not already installed
• Ongoing consumable costs ($30-$50/year for filters)

Who Should Buy the HWMT-8755

• Budget-conscious buyers wanting integrated smart toilet at lowest price
• Secondary bathroom or guest bathroom smart toilet installations
• Buyers testing the smart toilet category before premium investment
• Horow brand-loyalty buyers stepping up from standard Horow one-pieces
• Rental properties offering premium amenity at minimal capital cost

Upgrade Considerations

• Woodbridge BTS-77 ($999): better-established Chinese-import smart toilet, more review volume, tankless heating
• Kohler C3-455 ($1,400): premium American smart toilet with 5-year electronics warranty
• TOTO Washlet+ ($1,800+): premium Japanese smart toilet with PreMist + eWater+

Frequently Asked Questions

• Will this fit my bathroom? Standard 12-inch rough-in fits most US homes built after 1970. Measure from the finished wall (not stud) to the center of the closet flange before ordering. For unusual rough-ins (10" or 14") or non-standard floor depths, verify dimensions against the product spec sheet before ordering.
• How long does installation take? Typical installation runs 2-3 hours for an experienced installer. Add 30-60 minutes if the closet flange needs replacement or repair, and 1-2 hours if the existing supply line stop valve needs to be replaced.
• Is the toilet seat included? Some configurations include a soft-close seat; others sell it separately for $20-$60. Check the SKU listing before purchase to confirm.
• How much will this save vs. my existing toilet? At 1.28 GPF, this one-piece toilet uses meaningfully less water than older designs. Replacing a pre-1992 3.5 GPF toilet typically saves $130-$180 per year in water utility costs, depending on local water rates and household flush volume — payback on the toilet purchase price within 2-4 years is realistic for most households.
• What's the realistic service life? Expect 12-15 years for the vitreous china; 8-12 years for the smart electronics (heated seat, bidet wand, control board) under normal residential use. Internal flush components (fill valve, flush valve, flapper) typically need replacement around year 7-10 — these are universal hardware-store parts costing $15-$45 total.
• Can I install this myself? Smart toilet installation is technically DIY-feasible but typically VOIDS the electronics warranty. Use a licensed plumber and verify GFCI outlet installation meets current NEC bathroom electrical code.
• What's the return policy if it doesn't work for my space? Most retailers accept unused toilet returns within 30-90 days (Home Depot 90, Amazon 30, specialty plumbing 30). Installed toilets are NOT returnable — measure twice, install once.

Step-by-Step Installation Overview

1. Turn off the water supply at the toilet stop valve (the small valve behind/beside the toilet). Flush the tank to drain residual water, then sponge out any water remaining in the tank and bowl.
2. Disconnect the supply line from the bottom of the tank. Have a small bucket and towel ready for any drips.
3. Remove the old toilet: unscrew the two closet flange bolts at the base, rock the toilet gently side-to-side to break the wax ring seal, and lift it off the flange. Have a second person help with the lift — the bowl alone weighs 50-90 lbs.
4. Clean the closet flange thoroughly. Scrape off old wax residue with a putty knife. If the flange is cracked or below the finished floor surface, replace it before proceeding (flange replacement adds ~$25 in parts and 30-60 minutes of labor).
5. Install new closet flange bolts in the flange slots (most kits include these; verify before starting). Place the new wax ring on top of the flange (or on the bottom of the new bowl, depending on installer preference).
6. Set the new bowl over the flange, aligning the bolts through the bowl mounting holes. Press down firmly with even pressure to seat the wax ring. Don't twist or rock the bowl after seating — that breaks the seal.
7. Tighten the closet flange bolts alternately (a few turns on each side, then back to the other) until the bowl is firmly seated. Don't over-tighten — porcelain cracks from excessive bolt torque.
8. Connect the supply line to the bottom of the tank. Turn on the water supply, let the tank fill, and test the flush. Check all connections for leaks.
9. Install the toilet seat (if not pre-installed) by inserting the seat bolts through the bowl mounting holes and tightening the nuts from underneath.
10. Final leak check: flush several times, run a tissue paper test around the base for any seepage, and verify the toilet sits firmly without rocking.

Tools you'll need: adjustable wrench, channel-lock pliers, putty knife, sponge, small bucket, towels, and a level. If you don't have these, expect to spend $40-$60 at a hardware store on a basic install kit.

10-Year Total Cost of Ownership Estimate

• Initial purchase + installation supplies: typical $15-$30 in wax ring, supply line, and flange bolts on top of the toilet price.
• Plumber labor (if not DIY): $150-$350 for standard floor-mount install, $250-$500 for smart toilet, $1,000-$2,000 for wall-hung.
• Replacement seat at year 6-8: $25-$50 for a Bemis or branded replacement.
• Replacement flush internals at year 7-10: $15-$45 total in parts (fill valve, flapper) — universal Fluidmaster/Korky parts at any hardware store.
• Water utility cost (1.28 GPF average, 5,000 flushes/year): $400-$600 over 10 years depending on local water rates.
• Annual savings vs. replacing a pre-1992 3.5 GPF toilet: $130-$180/year ≈ $1,300-$1,800 over 10 years — frequently exceeding the entire toilet purchase + install cost.

Warranty Registration and Care Best Practices

Register this one-piece toilet with Horow within 30 days of purchase to ensure warranty coverage — most brands require online registration plus original receipt for any future warranty claim. Save the receipt as a PDF and email it to yourself for cloud backup; physical receipts fade and get lost. Photograph the model number sticker (typically inside the tank or under the tank lid for one-piece designs) as part of your warranty documentation.

Common warranty exclusions across all toilet brands:

• Impact damage from dropped tools or items falling on the bowl/tank lid
• Freeze damage in unheated vacation properties or unheated bathrooms in cold climates
• Installation damage from over-tightened bolts (cracks at the flange mount), uneven floors causing rocking, or missing wax ring seals
• Damage from in-tank cleaning tablets (these chemically degrade rubber flapper seals and stain the porcelain)
• Hard water staining (cosmetic, not structural)
• Cosmetic scratches from abrasive cleaning products (especially on matte finishes)

Routine cleaning best practices: Use standard porcelain bowl cleaners (Lysol, Clorox, Soft Scrub with Bleach) for the bowl interior. Microfiber + mild dish soap for the exterior, lid, and seat. Avoid steel wool, abrasive scrub pads, and powdered scrub cleaners (Comet, Ajax) that scratch the glaze over years of use. For hard water mineral deposits, apply CLR or Lime-Away with a 10-15 minute dwell time, scrub with a bowl brush, then flush — repeat for stubborn buildup. Wipe water spots on the rim and seat hinge promptly to prevent permanent mineral etching, especially on matte black or matte gray finishes where mineral staining shows visibly faster than on glossy white.

If a warranty claim becomes necessary, contact Horow customer service with: photographs of the defect from multiple angles, the model and serial number, your purchase receipt, and the installation date. Expect 5-10 business days for initial review and 15-30 days for claim resolution if approved.