Stiebel Eltron sells through a mix of specialty plumbing wholesale and online retail. Not at big-box retail in-store — but available through Home Depot online special-order, and widely available through specialty online plumbing retailers.
Primary channels
- SupplyHouse.com — largest online Stiebel Eltron retailer in the US; competitive pricing, good stock
- PEX Universe — specialty plumbing online; Tempra Plus and DHC stocked
- Amazon — significant Stiebel Eltron presence; Mini, SHC, DHC, Accelera all available
- F.W. Webb plumbing wholesale — contractor-channel source, particularly in Northeast
- Home Depot online — Tempra Plus and SHC special-order with shipping
- Lowe\'s online — limited Stiebel selection, special-order
Where you WON\'T find Stiebel Eltron
- Home Depot in-store — Rheem is the Home Depot tankless brand
- Lowe\'s in-store — Bosch and others
- Menards in-store — Richmond brand
- Ace Hardware — Reliance brand
- Costco — generally doesn\'t carry electric tankless
Pricing by channel
| Channel | Tempra 29 Plus pricing | Notes |
|---|---|---|
| SupplyHouse.com | $849-949 | Free shipping; reliable stock |
| Amazon | $899-999 | Prime shipping; Stiebel-branded listings |
| F.W. Webb (contractor) | $899-1,049 (contractor price) | Through your installer |
| Home Depot online | $949-1,049 | 1-3 week ship time |
Finding a Stiebel Eltron installer
- Stiebel Eltron USA installer locator at stiebel-eltron-usa.com
- Specialty electric tankless installers — search for "electric tankless installer" + zip code
- Master electrician + licensed plumber combo — Tempra Plus requires both trades for whole-house
- Energy efficiency contractors — increasingly familiar with Tempra Plus and Accelera through state energy programs
What to look for in an installer
- Documented Stiebel Eltron training or experience
- Master electrician license for service panel work on Tempra Plus
- Familiarity with Flow Control logic and Tempra commissioning
- References on installed Tempra Plus units (3+ years old)
- EPA refrigerant certification (for Accelera)
DIY purchase + DIY install considerations
- Mini 2.5-1, Mini 3-1, SHC 4/6/10 — DIY-friendly; standard outlet + plumbing skills
- DHC 4-2 through 10-2 — DIY plumbing OK; licensed electrician for 240V circuit
- Tempra Plus — contractor install strongly recommended; service panel changes typical
- Accelera 300 E — contractor work for condensate drain and electrical
Bottom line
Stiebel Eltron is specialty-channel — online retailers and plumbing wholesale, not big-box in-store. SupplyHouse.com and Amazon are the largest online sources. Mini and SHC are DIY-friendly; Tempra Plus and Accelera are contractor work.